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Accessible train travel survey

Research Institute for Disabled Consumers (RiDC) are asking for disabled people’s experiences both good and bad of travelling by rail.

The survey is carried out for Arriva Trains, but it’s open to all disabled people – wherever you live, whatever rail company you’ve travelled with, and whether or not you actually use trains to get around.

The aim of the survey is to find out what stops people from using trains (including the London Overground) as well as what works well for disabled people.

Go to the online Survey

Prize draw
Everyone who completes the survey can enter a prize draw.

The prizes are one £100 high street shopping voucher and two £50 high street shopping vouchers.

Not just online
There are non-digital ways that people can give their views as well.

Contact RiDC to get a questionnaire in print or large print; or give your answers over the phone.

Or if you have any questions, please contact Talia Coroniti at or phone Talia on 020 7427 2464